Luxor Contact Suite is a solution created by Luxor Technologies which includes a data model specifically designed for debt recovery strategies. This allows to reach maximum performance in Call Centers, delivering better results and profits at the lowest operating costs. With a telephone line, a computer and an Internet connection, agents can work from anywhere in the world for the same company.

Visualization of updated data

The management of the platform is completely virtual, it is possible to look at the platform’s status in real time: how many agents are making calls, which of them are working and obtaining ROI statistics.

Strategies for effective debt management are based on knowledge of updated contact details about the client, such as their phone numbers, email and postal addresses, as well as details on their financial situation and debt ratios. All this information put together allows …

Ideal for telephone calls using your PC or Mac computer

A quick setup up will allow you to make calls in a few minutes
Works with any SIP provider

LuxorPhone works as a regular telephone, allowing you to make calls using the equipment. Make calls through the internet to anyone that also uses a softphone.
Softphone Features

Allows free voice and video calls between terminals
It is compatible with computer phones through a SIP provider
Allows calls on hold
Allows visualization and recording of caller IDs
Can be integrated with Microsfot Address Book
Data Optimization, noise reduction
You can configure up to 4 phone lines
Allows call transference
Allows call recording
Allows multi-party calls (up to 4 persons)

One of our solutions is Asterisk, but we can work with any kind of switchboard that allows us to communicate through SIP and standard SIP protocols.

With Asterisk, companies obtain a full software solution for IP switchboards. Asterisk is installed in a GNU Linux server platform and, through telephony interfaces for analogic lines or an ISDN, turns the system into a very powerful switchboard.

Asterisk provides not only all the functions of large licensed switchboards, such as voice mail or IVR, but also other possibilities and additional services as call recording and remote extensions that are missing in traditional solutions. Open architecture and IP technology grant Asterisk several advantages in costs and fuctionality regarding licensed telephony products.

Functions

Asterisk offers the standard functions included in all the typical switchboards like Cisco, Avaya, Alcatel or Siemens such as call forwarding, call pickup, call transfer and …