Consulting


We analyze your business requirements and we offer a comprehensive solution in information technology. Luxor Technologies has experience in projects regarding telemarketing, help desk, direct marketing, customer care and assistance.

We offer:

  • Analysis and siagnose
  • Improvement Plan (inconvenients & oportunities)

We Guarantee

  • Lowering current costs.
  • Maximizing data security
  • Maximizing employees performance

Platform migration service

We can help you switch from an obsolete or inefficient hardware or software platform to a more efficient one, along with the improvements this involves: lower maintenance costs, more security, less use complexity, etc.

Installations:

Advanced Installations and VoIP integration

Switchboard interconnection

Integration:

VoiceXML & grXML: Integrating your Website and Company Information withVoice Systems.

CRM & CTI: CRM & CTI integrated to your telephone customer assistance.

Telemarketing Consulting:

Advanced marketing systems through “predective dialing” systems.

Luxor Technologies offers a wide experience at a management level for the creation, supervising and restructuring of telemarketing platforms (SAT s, Contact Centers, Call Centers, etc).

Design and implementation of technological platforms.

Training of teleoperators and supervisors.

Application development..

Service quality analysis.

Strategic consulting depending on the company’s objectives:

Attract new customers

Customer Loyalty

Recovery of bad debts

Claims

Clients recovery

Reactivating inactive customers