Luxor Contact Suite

Luxor Contact Suite is a solution created by Luxor Technologies which includes a data model specifically designed for debt recovery strategies. This allows to reach maximum performance in Call Centers, delivering better results and profits at the lowest operating costs. With a telephone line, a computer and an Internet connection, agents can work from anywhere in the world for the same company.

Luxor Contact Suite

  • Visualization of updated data.
  • Predictability.
  • Automation.
  • Virtual Structure.

Luxor Contact Suite Architecture

sistemas ctiLuxor Contact Suite bases its architecture entirely on IP technology. Assuming that CTI links no longer exist, data and voice monitoring currently travel and are monitorized without temporary limits, with calls based on voice over IP ptrotocol, SIP. Luxor Contact Suite includes in its solution a recording system.Luxor Contact Suite Architecture

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Predictive dialer

SGc-thumbnailThe CUCO algorithm is a set of rules we have in the Dial, which allows for very heterogeneous dialing systems in a company to be configured or to have a configuration system of the highest levels available on the market.The CUCO algorithm allows to adapt all processes to calls. The processes are designed for high availability, so that in case of crash or malfunction of one of them, the other one takes control of calls in the same condition the master process left it. The best predictive dialer.

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Cairo CS

Software para Telemarketing
CarioCS works as a regular telephone, allowing you to make calls using the equipment. Make calls through the internet to anyone that also uses a softphone.

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RESOURCES

Generation Y

Generation Y

Generation Y sets the pace today to follow and has a huge influence on business decisions. The changes are not assimilated by all generations in the same way as Generation...